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VoucherGrid lets you invite team members with different roles so everyone has the right level of access.
Team members are available on Premium (up to 5) and Professional (unlimited) plans.

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Inviting a team member

  1. Go to Settings → Team & roles
  2. Click Invite member
  3. Enter their email address and choose a role
  4. On Professional plans, choose location access (all locations or specific ones)
  5. Click Send invite
The invitee receives an email with a link to accept. Their access is live immediately after they accept.
Pending invites count toward your seat limit. Cancel unused invites to free up seats.

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Roles

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Who can invite whom

  • Owners can assign any role, including Owner
  • Admins can only invite Staff or Viewer

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Managing team members

From the Settings → Team & roles page, you can:
  • Change a role – use the role dropdown next to any member
  • Remove a member – click the remove icon (their access is revoked immediately)
  • Resend an invite – click the envelope icon on any pending invite
  • Transfer ownership – Owners can transfer the Owner role to another member
You cannot remove the last Owner. Transfer ownership first.

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Location-based access

Location scoping requires the Professional plan with multi-location set up.
When inviting or editing a team member, you can restrict their access to specific locations:
  • All locations – access to every current and future location
  • Specific locations – select one or more locations from a checklist
Location-scoped members can only see vouchers, products, and reports from their assigned locations.

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Plan limits