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Multi-location lets you manage separate locations and their storefronts from one VoucherGrid account.
Multi-location is available on the Professional plan ($149/month), with up to 5 active locations. Owners and Admins manage location settings.

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Set up a location

Go to Settings → Locations.
  1. Select Add location.
  2. Enter the Location name and review the generated Public URL slug.
  3. Add the address, phone, email and brand colours you need.
  4. Select Create location.
Open a location’s details and select Edit location to update these fields, then Save changes. The location form does not configure voucher numbering or a separate Stripe connection.

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Manage its storefront

Open Storefront and use Selected storefront to choose the intended location. Manage its content and voucher catalogue there. Location setup alone does not publish a storefront or establish payment readiness. Use Open published store and the links in Publish & channels to get the buyer-facing address. See Setting up online sales for the payment and publication prerequisites. Each storefront stays separate. Locations does not configure a shared storefront or change where a voucher can be redeemed; existing voucher location restrictions still apply. Business identity, billing, GST registration and BAS settings remain account-wide.

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Deactivate a location

Open the location’s details and select Deactivate location, then confirm Deactivate. Existing voucher records are preserved.
A location with a live product cannot be deactivated. Archive the live product first.
Do not treat deactivation as deletion of voucher records or a change to existing redemption rights.

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Switch location context

The navigation location switcher appears when there are multiple available locations, or when a location-loading problem needs attention. Choose a location you can access. All Locations is offered only when your access allows it. The selection is remembered during the browser session. A loading error is not an empty location list or permission to access all locations.

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Assign team access

From a location’s details, Assign staff opens Team with that location selected. Team members can have access to all locations or specific assigned locations, subject to their role. See Team Members & Permissions.

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Operational data and reports

Location context scopes supported operational views and reports. Check the selected location and each report’s availability before relying on its results. An Accounting held report remains unavailable regardless of location selection; changing location does not activate it. Location summaries are operational information, not accepted recognised revenue, accounting liability or GST/BAS outputs. See Reports & Exports for the current catalogue and accounting boundaries.