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Welcome to VoucherGrid Help

VoucherGrid is gift voucher management software for Australian businesses. Create, sell, track, and reconcile gift vouchers with automatic Xero and QuickBooks sync.

Getting Started

Create your account, set up your business, and sell your first voucher.

Billing & Subscriptions

Plan tiers, pricing, free trial, upgrades, cancellation, and invoices.

Design Centre

Create voucher products, choose designs, and manage your storefront.

Multi-Location

Run separate storefronts and catalogues for each branch or clinic.

Team Members

Invite your team and control who can do what.

Reports & Analytics

Track sales, monitor liability, and export data for your accountant.

Xero Integration

Connect Xero, map accounts, and understand what syncs automatically.

QuickBooks Online

Connect QuickBooks, map accounts, and understand what syncs automatically.

Troubleshooting

Can’t log in, emails not arriving, Stripe issues, voucher lookup problems.

Security & Privacy

How VoucherGrid protects your data.

Need help?

Email us at support@vouchergrid.com – we typically respond within one business day.