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Welcome to VoucherGrid Help

VoucherGrid is gift voucher management software for Australian businesses. Create, sell, track and redeem gift vouchers, with operational records for your team and accountant. Xero and QuickBooks activation and journal delivery are currently held.

Getting Started

Create your account, set up your business, and sell your first voucher.

Billing & Subscriptions

Plan tiers, pricing, free trial, upgrades, cancellation, and invoices.

Design Centre

Create voucher products, choose designs, and manage your storefront.

Multi-Location

Run separate storefronts and catalogues for each branch or clinic.

Team Members

Invite your team and control who can do what.

Reports & Analytics

Find available operational exports and check which accounting reports are held.

Xero Integration

Understand the current activation and journal-delivery hold.

QuickBooks Online

Understand the current activation and journal-delivery hold.

Troubleshooting

Can’t log in, emails not arriving, Stripe issues, voucher lookup problems.

Security & Privacy

How VoucherGrid protects your data.

Need help?

Email us at support@vouchergrid.com – we typically respond within one business day.